One of the questions from the floor during the Barclays Travel Forum in London this week was about the CAA's plans to increase the ATOL Protection Contribution to £3.
Moderator Michael East passed the question over to Mark Tanzer, president of ABTA, who gave a detailed answer about how ABTA plans to respond the latest consultation
But haven't we been here before? How many times has a panel at a conference agreed that the protection issue needs to be sorted out, how the situation is so complicated that the business itself struggles with the issue, never mind consumers, how it creates an uneven playing field, how the strong end up funding the weak, etc, etc, blah, blah.
Has anyone given any serious thought to this idea - no consumer protection. None whatsoever. Caveat emptor. That would clear up any confusion over what is and isn't covered, for both consumers and the industry, while creating a level playing field.
Problem solved.
Martin Cowen
My clients who fall outside of ATOL are referred to ProtectMyholiday.com.
I get commission per sale and my clients get cover. Everyones a winner.
Seb
I discussed this at a WTM forum last year. Scrap the whole lot and let consumers insure themselves if they see fit! the cleanest route but guess it won't happen ....