Hitwise on Google's Trademark Changes

Hitwise has monitored paid search activity since Google changed its trademark policy in the first week of May (full report here).

In the first four weeks after the change, 11.2% of search traffic that the top 100 online brands received from their top brand term came via a paid listing on a search engine - compared to 9.2% before the change (up 22%).

The travel sector in particular has been one of the worst affected with travel brands increasing their paid brand search rate from 18.4% to 26.6% - the largest of any sector.

The bottom line is that while brand owners' websites have not been losing traffic they've been paying more to keep it front of mind with consumers.

Linda Fox, lead reporter, Travolution

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9 Comments

Having a big brand name in a PPC ad, to find that the link doesn't actually take you to that brand but elsewhere, must be frustrating for consumers aswell.Travel Rants had a cheeky stint at PPC with a few branded names this week, I'm left £100 worse off, but it was interesting to see how many people search for brand names still on Google.

Thanks Darren, it does leave you wondering how much consumers are aware of in terms of paid for search and natural. Also, the search giants would have us believe brand searches are increasing - hmmm, wonder why?

I think consumers are much more internet saavy, and putting my consumer head on for a second, I very rarely click on sponsored ads.In fact, I don't understand why advertising online has become so popular considering less and less of us are clicking on banners.I wish I knew their secret formula because monetization is tough at the moment.As for brand searches, I'm not sure I agree that it's increasing, but I am seeing from my own stats, that I get visitors finding TR when searching for brand names.

Combining search and display can have a seven-fold increase in your campaign's effectiveness. We (Microsoft) have some research out very soon to that effect. Brand search is on the up because it's navigational. Users know exactly where they want to go and use search to get there.

Melc, Interesting.Could you give an example or explain what you mean by search and display.Do you mean a banner, with search built in? I've often thought about creating such a thing, where people can search for content written on Travel Rants through a banner ad on another site.

It's where users have been exposed to a banner + search ad. We'll publish the research on adCenterCommunity.com very soon...

Thanks Mel, Interesting read on Blog Analytics, especially around bounce rates. I’ve read a lot of stuff from people who have said that you should be looking at a low bounce rate, but have wondered if the same apply’s to a blog. Will keep a look out for the research.

A bad repercussion of this is that many companies have moved to include generic terms in their protected lists and will penalize affiliates for example, for bidding on generic terms.

I consider this totally unacceptable. I'm more than happy to respect Trademarks but surely a company can't lay claim to such a generic term as "travel", for example. You're sure as hell can't copyright it!

Your thoughts?

The IAB were holding a workshop today where one subject discussed was the use of competitive keyword buying. It's suggested that there is a case of Interflora suing M&S that could potentially set a legal precedent.

Background reading here: Interflora sues Marks & Spencer over brand bidding

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