Tim Sparrow from e-commerce payment company Cybersource did a good job of bringing to life the graveyard slot with a presentation about fraud.
Fast forward seven months and Travolution could share with you findings from its dedicated study into the travel sector. The paper is currently a work in a progress.
A few specifics did slip in. Sparrow said that the move to e-ticketing, as mandated by IATA with a 31 May 2008 deadline, would lead to more bookings being taken online, opening up more possibilities for fraudsters. ‘Small margins means fraud is a real profit killer,’ he warned.
Staying with airlines, he also revealed that, contrary to competition laws, a dozen airlines were “unofficially” sharing information about fraudulent activity. One regulatory objection to this is the possibility of “competitive blacklisting” – airline x could effectively give airline y a list of supposed dodgy customers who airline y would refuse to book.
Airlines forming unofficial cartels? Surely not.
Martin Cowen, chief writer, Travolution
Fast forward seven months and Travolution could share with you findings from its dedicated study into the travel sector. The paper is currently a work in a progress.
A few specifics did slip in. Sparrow said that the move to e-ticketing, as mandated by IATA with a 31 May 2008 deadline, would lead to more bookings being taken online, opening up more possibilities for fraudsters. ‘Small margins means fraud is a real profit killer,’ he warned.
Staying with airlines, he also revealed that, contrary to competition laws, a dozen airlines were “unofficially” sharing information about fraudulent activity. One regulatory objection to this is the possibility of “competitive blacklisting” – airline x could effectively give airline y a list of supposed dodgy customers who airline y would refuse to book.
Airlines forming unofficial cartels? Surely not.
Martin Cowen, chief writer, Travolution
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